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Privacy Policy

Privacy Policy
Last updated: 2025-12-5

Santa Mia Cosmetics (“we,” “our,” “us”) is committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, how it is protected, and the rights available to you.

This policy applies to all visitors, customers, and users of our website hosted on Wix.com, including any purchases, forms, or interactions made through the site.

By using our website, you consent to the practices described below.

Information We Collect

We collect personal information to process orders, run our website, and provide a safe, supportive experience.

Information You Provide

When you interact with our website, you may provide:

  • Name

  • Email address

  • Phone number (optional)

  • Billing and shipping address

  • Payment information (processed securely by Wix or other payment providers; we do not store full card numbers)

  • Order details and purchase history

  • Form submissions, emails, or customer service messages

  • Newsletter opt-in preferences

Information Collected Automatically

Wix automatically collects standard usage and analytics data, including:

  • IP address

  • Device type, browser type, and operating system

  • Pages viewed, browsing patterns, and time spent on the site

  • Cookies and similar tracking technologies

This information helps us maintain website security, functionality, and performance.

Information From Third Parties

If you choose to log in or pay using third-party services (e.g., PayPal, Apple Pay), those services may share limited information needed to complete your order.

How We Use Your Information

We use your information in the following ways:

  • To process and fulfill orders

  • To send order updates, confirmations, and shipping notifications

  • To provide customer support

  • To operate, maintain, and improve our website

  • To send optional marketing emails (only if you opt in)

  • To personalize your experience

  • To prevent fraud, protect website security, and comply with legal obligations

We never sell your data.
We use your information only to support your interactions with Santa Mia.

How Your Information Is Stored & Protected

Our website is hosted on Wix.com, which provides industry-standard security measures, including:

  • Encrypted data transmission (HTTPS / SSL)

  • Secure storage on protected servers

  • Payment card industry compliance (PCI DSS)

  • Access controls and monitored systems

Internally, we limit access to your personal information to essential personnel only.

While no system can guarantee absolute security, we are committed to safeguarding your information and will notify you promptly if a data breach occurs.

How We Share Your Information

We may share your information only with essential third parties who perform services on our behalf:
Payment processors -(e.g., Wix Payments, Stripe, PayPal)
Shipping and delivery services

Email and marketing tools - (only if you choose to opt in)
Website hosting and analytics (Wix)
These partners are authorized to use your information only to perform their services and are required to keep it confidential and secure.
We do not sell, rent, or trade your information to advertisers or third parties for profit.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies for:

  • Basic site functionality

  • Security

  • Shopping cart operation

  • Analytics and performance

  • Remembering preferences

You can change cookie settings in your browser at any time.

Your Rights

Depending on your region, you may have the right to:

  • Access the personal information we have about you

  • Request corrections to inaccurate information

  • Request deletion of your information (unless we must retain it for legal or transactional reasons)

  • Withdraw consent for marketing communications

  • Request details about how your information is used

To make any of these requests, contact us at: info@santa-mia.com

Marketing Communications

If you opt in, we may send emails about:

  • New products

  • Updates

  • Promotions

  • Events or announcements

You can unsubscribe at any time by clicking the link at the bottom of any marketing email or by contacting us directly.

Children’s Privacy

Our website is not intended for individuals under 16.
We do not knowingly collect information from children.
If such data is discovered, we will delete it immediately.

International Data Transfers

Because our site is hosted on Wix, your information may be stored or processed in other countries.
Wix ensures legal safeguards for international data transfers, including GDPR compliance for affected users.

Changes to This Policy

We may update this policy occasionally.
The “Last updated” date at the top reflects when the latest changes were made.
Significant changes will be posted on this page.

Contact Us

For privacy questions, concerns, or requests:

info@santa-mia.com
Santa Mia Cosmetics - We cherish our community with intention and authenticity, we will never infringe on your sovereignty.

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